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Domestic Flight

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Domestic Flight International Flight

Domestic Flight Arrival Guide

DELIVER ADVICE AND CLAIM YOUR FEEDBACK OF OUR SERVICE THROUGH AIRPORT CONTACT CENTER: 172

Arrival Instructions
  1. On arrival at the arrival terminal, follow the "Arrival" instructions to the baggage claim.
  2. To take luggage, check the screen information on the conveyer belt according your flight.
  3. The airline staff will conduct an inspection according to the luggage claim tag.
  4. If the luggage lost, you can contact the airline staff at the Lost and Found counter.
  5. It’s available the trolley facilities in the luggage claim area.
  6. If needed, you can use the services of a porter to help carry baggage, with a tariff of 5.000 IDR/ piece.
  7. Please remember the numbers of your porter officer and report in case things are not expected

 

Arrival Hall

  • This area reserved for passenger pick-up process after the exit of the arrival terminal.

Pick-up Zone

  • It’s provided for pick-upvehicle to raise passengers and luggage.
  • For you who want to use theTaxi facilities, please visit the official taxi counter in the Public Hall Domestic Arrivals.

 

DEPARTURE TIPS

  • follow the "Arrival" and "Baggage Claim"
  • Check the information screen on the Conveyor Belt to your flight
  • If the lost luggage, you can contact the staff at the airline counter Lost and Found
  • Available facilities trolley in the baggage claim area.
  • If needed, you can use the services of a porter to help carry luggage

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